Refund & Cancellation Policy

1. Eligibility

Refund requests are accepted within 7 days of payment if premium sessions have not been accessed.

2. Other Cases

Duplicate payments, failed transactions, or unauthorized charges will be reviewed.

3. How to Request Refund

Email us with Order ID, payment date, registered mobile number, and reason for refund.

Email: cnaacademyapp@gmail.com

4. Processing Time

Approved refunds will be credited to the original payment method within 5–7 working days.

5. Cancellation

Service cancellation requests can be raised via email.

6. Charges

Payment gateway charges (if applicable) may be deducted.